• If you're not satisfied with your purchased, please contact us via email at firstname.lastname@example.org
• Returns or exchangecan be made within 10 days of receiving the order with a order number. (please contact us to receive an order number)
• Products must be returned in New and Unused condition in the original packaging.
• Buyers may be responsible for return shipping costs.
No returns after 30 days from the date of purchase.
1. All items returned for exchange must be in original package, free of markings, and in clean, resalable condition. We will not accept items that have been used, abused, mishandled, worn or have any missing parts.
2. Shipping charges are non-refundable.
3. Customized merchandise and items sold at special discounted pricing cannot be returned or exchanged unless the products are defected or misprinted.
4. Products installed with Valves, Tin Tie application are included as customized merchandise and may not be returned.
5. The customer is responsible for all freight charges (to and from) for the returned items.
6. Return freight charges from refused and/or undeliverable shipments will be deducted from the total credit amount.
7. There will be no cross shipping. Replacement items will not be shipped until the returned items are received.
8. Please be aware that replacements are subject to availability.
9. Any returns that do not follow RMA procedures is subject to a $30 per case handling fee.
10. Refunds are processed within 2 business days of receiving your item. Once we process your refund, it may take an additional 1-7 business days for your refund to be reflected in your bank or credit card account.